Match the account owner
Use a method held in the verified client’s name. Third-party payments can be rejected or returned because they create ownership and financial-crime concerns.
Canadian payment methods
Supported methods are subject to identity checks, provider availability and account eligibility. Adroite Capitorc lists these methods as free, although a bank, card issuer or wallet provider may apply its own cost.
Funds are generally returned to a verified method associated with the client. Review begins before the provider’s delivery time.
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Interac e-Transfer | Bank transfer | Free | Within 24 hours |
| Visa | Card return | Free | 1-5 business days |
| Mastercard | Card return | Free | 1-5 business days |
| PayPal | Digital wallet | Free | Within 24 hours |
| Bank transfer | Electronic funds transfer | Free | 1-3 business days |
A deposit is accepted only after method and account checks. Instant describes provider processing in ordinary conditions, not a guarantee that every verification is immediate.
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Interac e-Transfer | Bank transfer | Free | Instant |
| Visa | Debit or credit card | Free | Instant |
| Mastercard | Debit or credit card | Free | Instant |
| PayPal | Digital wallet | Free | Within 24 hours |
| Bank transfer | Electronic funds transfer | Free | 1-3 business days |
Identity or source-of-funds review, mismatched names, a new destination, bank holidays, provider maintenance and suspected account compromise can pause processing. Support explains what information is needed without asking for a password or one-time code.
Use a method held in the verified client’s name. Third-party payments can be rejected or returned because they create ownership and financial-crime concerns.
Confirm the destination through the signed-in account, review the minimum and maximum for the chosen method and check whether the provider treats the transaction as a cash advance or foreign-currency payment. Keep the confirmation and transaction reference. Never transfer money solely from instructions received through an unsolicited message.
Make sure identity and payment details are current, available balance is not committed to an open transaction and the destination can receive the selected method. If the original funding method cannot accept a return, support may request an alternative verified destination. Read the Withdrawal Policy for review grounds and cancellation limits.